As a Forward Deployed Engineer for Key Accounts, you are the technical point of contact for a portfolio of Aircall s strategic customers.
Reusable data preparation building blocks & ML‑ready pipelines: Develop, maintain and enhance standardized pipeline patterns, templates and
Als AI Engineer entwickelst und implementierst du innovative KI-Lösungen auf Basis moderner Large Language Models (LLMs) und begleitest dere
Erforderliche Skills & Erfahrungen F ull Stack Development AAWU18 technisch und funktional weiterentwickeln neue Features Fullstack umsetzen
Build the agent runtime. Sandboxed execution, tool orchestration, memory, the closed loop where the agent checks its own work.
Wir schreiben dir, sobald eine neue geprüfte Stelle dazukommt. Höchstens eine Nachricht am Tag, und nur, wenn es tatsächlich etwas Neues gibt.
Abmelden mit einem Klick, jederzeit. Keine Weitergabe an Dritte.
& Verantwortlichkeiten Entwicklung und Implementierung von AI- und Agenten-Lösungen von der Idee bis zum produktiven Einsatz Konzeption mode
Die Sparda-Bank Hannover ist eine genossenschaftliche Bank.
At 5Plus (part of Pentadoc Group), we build production-grade AI systems that solve real operational problems for our customers.
Strategische Weiterentwicklung der AI Data Factory zur effizienten Sammlung, Verarbeitung und Transformation von Daten; Ziel: Etablierung ro
01 · Why this role exists Invest in Values.
Betreibt und automatisiert hybride IT-Infrastrukturen (M365, Azure, Netzwerk, Sophos) und setzt LLMs sowie AI-gestützte Workflows im Troubleshooting ein.
KI-Agenten arbeiten rund um die Uhr, werden nicht müde und erledigen wiederkehrende Aufgaben zuverlässig und mit weniger Fehlern.
Entwickelt KI-basierte Anwendungen, Agents und Automatisierungen, bindet sie an Unternehmenssysteme an und erschließt dafür Use Cases mit den Fachbereichen.
Driving adoption and administration of Microsoft 365 Copilot, ChatGPT Enterprise, Claude, and related AI solutions Designing and delivering
Du entwickelst die Software unserer Bestückungs- und Inspektionsmaschinen weiter: Bewegungssteuerung, Bildverarbeitung, Kalibrierung (C#,.NET).
Multi-Agent-Architektur & Orchestrierung Konzeption und Umsetzung produktionsreifer Multi Agent Systeme mit klar definierten Strategien für
Multi-Agent-Architektur & Orchestrierung Konzeption und Umsetzung produktionsreifer Multi Agent Systeme mit klar definierten Strategien für
Multi-Agent-Architektur & Orchestrierung Konzeption und Umsetzung produktionsreifer Multi Agent Systeme mit klar definierten Strategien für
Zur Verstärkung der Abteilung Operationelle Analyse und Studien in der Organisation Studien und Simulation suchen wir für Airbus Defence and
Forward Deployed heißt bei uns: Du bist Beobachter, Architekt und Entwickler in einer Person.
Das verantwortest du: Das Python-Backend, das unsere medizinische Echtzeit-Dokumentation in Produktion antreibt Live-Transkription echter Ar
im Team You design and deliver applied AI solutions - from understanding client needs and defining project scope to developing prototypes, p
Verantwortet Logistik-Features von der Idee bis Production und steuert Agents über Specs, mit Evals, Guardrails und Qualitätsprüfung.
RAG-Pipeline & KI: Architektur und Entwicklung der serverseitigen RAG-Pipeline, von der Query-Verarbeitung über Embedding und Vector Search
Als AI Engineer (w/d/m) schreibst du nicht nur Notebooks und Prompts, du baust produktive GenAI-Systeme: Agenten, RAG-Pipelines, LLM-getrieb
Warum dieser Job gelistet ist
KI ist Gegenstand der Rolle (Kernbegriffe in Titel/Anforderungen). Prüfverfahren ansehen
As a Forward Deployed Engineer for Key Accounts, you are the technical point of contact for a portfolio of Aircall s strategic customers. You don t run a deployment and move on. You stay with the account and help build its agentic roadmap alongside the Key Account Manager (KAM). You help land a first high-impact use case, prove value fast, then expand the footprint use case by use case. You ll work closely with the KAM, senior FDEs, Product, and Engineering, taking on increasing ownership of your accounts as you grow in the role. Please note, this is not a software engineering role. This is a hybrid, revenue-driving role spanning Solutions Engineering, Consulting, Professional Services, and Product Ownership.
- Build ongoing relationships with the accounts in your portfolio as their go-to technical contact for Aircall s AI Agents. - Partner with the Key Account Manager on the account plan: the KAM owns the commercial relationship and quota. You own technical execution and contribute to the use-case roadmap and the pipeline of expansion opportunities. - Deliver the first use case fast, then expand. Deploy an initial high-value workflow, track the outcome, and use proven value to identify the next use case. - Run regular use-case discovery with customer teams to surface, qualify, and prioritise new automation opportunities. - Act as a trusted advisor to your accounts on agentic AI. Help them build their AI roadmap 6–12 months out, not just the deployment in front of you, and keep Aircall positioned as their platform of choice. - Lead discovery and solution-design sessions with customer stakeholders to map business processes, identify automation opportunities, and define solution architecture. - Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors. - Configure and optimise the AI Agent, defining intents, prompts, actions, guardrails, and performance metrics tailored to each account s workflows. - Manage cross-functional deployments: define timelines, align stakeholders, ensure accountability, and deliver on time and within scope. - Collaborate with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements. - Create scalable models and reusable frameworks (templates, playbooks, reference architectures) that make expansion within Key Accounts faster and more consistent. - Champion continuous learning and enablement. Train peers, run internal workshops, and document best practices to raise the technical bar across the team. - Collaborate with GTM leadership on the routines and cadences that drive accountability for expansion pipeline, forecast accuracy, and performance tracking within Key Accounts. - Contribute to expansion pipeline and MRR within your portfolio, jointly with the KAM. - Share customer needs, integration insights, and field learnings with Product and PMM to help shape the AI Agent roadmap. - Support internal and external product education, including enablement for System Integrators (SIs) and channel partners where they support your accounts. - Maintain awareness of AI and CX industry trends, ensuring insights feed back into product and GTM strategy. What you ll bring - 2–5 years of experience in technical consulting, solutions engineering, or integration-focused project management, ideally with some exposure to larger or enterprise accounts. - Client-facing experience required, ideally working alongside sales or account management teams. - Technical skills: - Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL), with the ability to design and troubleshoot integrations confidently. Even better if you have experience with MCP Servers. - Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring. - Tools experience: - Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato) and CRM automation (HubSpot, Salesforce). - Proven ability to lead cross-functional projects, working with Engineering, Product, and Customer Success to deliver scalable outcomes. - Excellent communication and stakeholder management skills, translating between technical and business audiences. - A growth mindset: constantly learning new tools, frameworks, and ways to improve the customer experience and team capability. - Nice-to-haves: - Experience in telephony, voice, or contact centre systems (SIP/WebRTC, call routing, containment, AHT). - Familiarity with BI and analytics tools (Looker, BigQuery, Snowflake). - Exposure to scripting (JavaScript/Python) for light customisation and debugging. What success looks like - A growing number of live agentic use cases within each account in your portfolio. - Shortened time-to-first-value on the initial use case, then a repeatable path to use case two and beyond. - Contribution to net revenue retention and expansion MRR across your portfolio, jointly with the KAM. - Strong, trusted working relationships with customer stakeholders. - Reusable frameworks, models, and templates actively used by peers and partners. - Strong collaboration with Engineering and Product to enhance platform capabilities. - Sustained improvements in customer metrics (containment, AHT, CSAT) and revenue impact (ARR, NRR) driven by your solutions. Why join us? Key moment to join Aircall in terms of growth and opportunities ♀️ Our people matter, work-life balance is important at Aircall Fast-learning environment, entrepreneurial and strong team spirit 45+ Nationalities: cosmopolite & multi-cultural mindset Competitive salary package &
DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another.
We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Aircall is a unicorn AI-powered communications platform transforming how teams win with customers. For over a decade, we’ve believed voice builds the strongest business relationships. We bring voice, SMS, WhatsApp, and 250+ integrations together on one seamless workspace—so every customer conversation drives revenue, resolves issues faster, and builds trust.
Our AI Voice Agents handle routine interactions while your team leads the conversations that matter most. Used by 24,000+ businesses worldwide. We’re 600+ people from 40+ nationalities across Paris, London, Madrid, Berlin, New York, San Francisco, Seattle, Sydney, and Mexico City.
We’re ambitious, product-driven, and execution-focused—built for visible impact, fast decisions, and real growth. Come join us! You ll be the technical partner for a portfolio of Aircall s strategic global accounts, working closely with Key Account Managers to drive agentic AI adoption use case by use case, from the first deployed use case to broader expansion.
About the Team Aircall s Forward Deployed Engineering team connects our innovative AI Agents technology to real-world customer workflows. We turn possibility into production by delivering automation that improves customer experience, boosts productivity, and unlocks new business value. Working cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success, the team ensures every deployment delivers measurable impact.
Within that team, this is a hands-on, Key Accounts–focused role for someone who wants to go deep rather than broad, working with a portfolio of Aircall s strategic customers and growing agentic adoption inside each one over time. It sits at the intersection of technical consulting, project delivery, and AI adoption. You don t need to be a full-time software engineer, but you should be fluent in APIs, confident managing technical projects, and comfortable working with customer stakeholders.
About
Interesse an dieser Position?
Die vollständige Anzeige und das Bewerbungsformular liegen beim Arbeitgeber.
Zur OriginalanzeigeKI in bestehende Software und Abläufe bringen: Agenten, RAG-Systeme, Schnittstellen, automatisierte Arbeitsketten.